What makes us different? Our industry leading research into the foundations of software systems design; the expertise we gained by reinventing software from the ground up; the experiences we accumulated from developing a uniform resource engine; the lessons learned in over a decade of assisting our clients in implementing their projects.
All of these accomplishments make up our intellectual capital. They put us in a unique position to analyze and define solutions in such domains as modeling, reuse of a code base, integration, scalability, architecture and operational performance of a system or particular project.
Consulting Inquiries
Please contact one of our consultant engineers for a no obligation discussion of the services available.
call: (UK) +44 1454-311345
call: (US) +1 862-772-1060
We can assist you in transforming your enterprise from being built on a brittle and wasteful IT into one that evolves with changing business goals and complexity.
Our consulting services will allow you to make the most of resource-oriented architecture and benefit from fundamentally new economics of Enterprise IT.
Through our technical strategy consulting services we can guide you to:
What makes us different?
Our approach to technology consulting focuses on requirements and results.
Projects often run into problems because requirements are poorly defined. Graphs in power point presentations alone do not make for good requirements documents. Requirements must be defined and quantified by type and at each appropriate level.
We use some of the most comprehensive and advanced requirements specification techniques to assist you in completing your projects successfully. We can support you in how to:
We do observe processes and are always focused on results. Our solutions experts can help you specify, build, test, deploy and support your:
Mentoring relationship. A mentor from 1060 Research provides training and guidance by example. Teams that use pair programming would benefit from this type of engagement.
List Pricing is published on the Customer Services Portal.
(registration required)
For tailored quotations or to discuss any aspect of our support offering please contact us:
When you register and download Enterprise Edition for the first time we offer you complimentary 30 days of product support.
Users of Standard Edition can take advantage of our community support forum which is monitored and assisted by 1060 Research staff.
Designed for software development teams that require technical support assistance during the development and testing phases of an application.
1060 technology experts will provide “best practice” guidance on the use of NetKernel and its library modules. Priority bug fixes and fast-track enhancement consideration is offered. Developer support covers a per project basis. Support incidents may be reported via phone or email.
Developer support is available for cover of development projects on both NetKernel Standard Edition and NetKernel Enterprise Edition.
We offer three levels of support tailored to the differing needs of projects:
Level | Channels | Incl. Incidents | Response | Work-around | Fix | Auth. contacts | Fast-track Enhanc. | Desktop Support |
---|---|---|---|---|---|---|---|---|
Bronze | portal | 8 | 36h | 4d | next release | 1 | no | no |
Silver | portal | 16 | 24h | 2d | next release | 2 | no | yes |
Gold | portal/ phone/IM | 24 | 12h | 1d | 2d | 4 | yes | yes |
Service plans provide you the peace of mind you demand in 24/7 production environments.
Plans and packages are available at increasing service levels. The highest level offers you comprehensive cover and response times that match your SLA requirements.
Level | Channels | Incl. Incidents | Response | Workaround | Fix | Auth. contacts |
---|---|---|---|---|---|---|
Bronze | portal / phone | 4 | 24h | 2d | next release | 1 |
Silver | portal / phone | 12 | 12h | 1d | next release | 4 |
Gold | portal / dedicated hotline / bat signal | 24 | 2h | 1d | 2d | 8 |
We focus on value and believe in the basic principles of systems engineering and professional accountability in IT. We do not believe in product-only or process-based software development methodologies and the bill-by-the-hour project management style.
Our training and education offering covers engineering, forecasting and technology and is designed to give executives and engineering teams in your organization a solid foundation in:
We can also design custom workshops and training programs that meet the needs of your organization either over the web or on-premise.